Shipping

Shipping

We operate globally and ship worldwide, shipping is always FREE and highly reliable.

All orders are processed and shipped usually within 3-5 days.

Due to demand please allow 12-20 days for orders in the United States.

International shipping time depends on your country, here are estimated delivery times for some destinies:

  • Canada up to 15-20 days
  • Australia and New Zealand up to 13-20 days
  • European Union up to 20-25 days
  • Japan up to 20-25 days

Sometimes shipping can take longer depending on your country, Holidays and other factors. Please, feel free to contact us for any further question writing to support@pineapplespark.com

We do not consider any parcel ¨lost or undelivered¨ until after the 90 days mark. Orders will always arrived, without a single exception. We appreciate your patience! 

If you ordered multiple items they may arrived in different deliveries because our suppliers manufacture on demand and we use multiple suppliers, that is why we may ship your items at different times from different fulfillment centers.

We are not responsible for lost or stolen mail. Please, ensure that your address is written correctly, and that you are not moving within the 90 days delivery time frame.